Government Text Message Alerts Software

The majority of all text, more than 98 percent are opened and read with 90 seconds.  Texts are the most direct and immediate method to communicate today.  SMS Marketing Services’s formidable targeting and self-guided tools go beyond than common text messaging applications, helping governments provide better service, save time, and securely manage employees.

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Use Cases

SMS Marketing Services’s texting solution allows for both mass and personalized messaging. Only SMS Marketing Services’s powerful Smart Targeting can sort contact into different distribution groups based on information like their location, preferences, and behavior, so you send only relevant alerts.

  • Keep the public updated with the latest status on events that affect their community by sending precisely targeted alerts.
  • Texting lets the public ask questions, report problems, and get more information without risking being put on hold or have emails lost in an inbox.
  • SMS Marketing Services offers SMS, MMS, email, voice, and social media from an integrated platform, so you increase your chances of reaching your target audience.

With 90% of text messages being read within 3 minutes of delivery, it offers the safest and most reliable way to send critical alerts.

  • In critical situations, you won’t always have immediate access to your computer. With SMS Marketing Services, you can send a text alert from your mobile phone to everyone stored in your SMS Marketing Services account.
  • If someone is hiding from danger, texting offers a discreet way to contact you as opposed to a noisy phone call.
  • With SMS Marketing Services’s Smart Targeting, send alerts to the right person at the right time, so you only notify those affected without needlessly worrying those who are safe.

Use the same software to communicate with your staff or field crews, reducing dependency on two-way radios and making sure that they show up to service appointments on time. In addition:

  • SMS Marketing Services’s access control and data segregation allow management to regulate which employees have access to certain features or databases.
  • With custom templates you can maintain a consistent image throughout all your departments and communications with the public
  • SMS Marketing Services’s powerful reporting allows you to track and analyze your messaging campaigns.

Lifecycle Engagement

SMS Marketing Services’s text messaging solution  surpasses  common mass texting services. It can automate communications with your customers and help you meet their need. Here’s how:

01

Collect contact information from the public using mobile keywords and online sign-up tools.

02

Automatically compile communications and data like first and last name, address, and emergency contact info.

03

Our unique Smart Targeting automatically filters distribution lists based on the collected data, allowing you to only send relevant targeted messages..

04

Send bi-directional text messages using your existing landline telephone number, so you can respond to questions without exposing your personal telephone number.

05

Automatically send payment and past due reminders to increase things like property tax collections.

06

Send  bulk text messages and notifications to alert customers about upcoming community events or meetings.

07

Automatically answer common questions from the public with our interactive Text Bot.

More Advantages

Omni-Channel

Send communications and important alerts via all communication channels including SMS, MMS, email, social media, and voice, from one platform.

Enterprise

Maintain control and consistency across your multiple employees, departments, or locations.

Integrations

Our messaging platform is always ready to send a text messages or synchronize contacts without having to program or write code.

Service

We offer unmatched 365-day support, along with consulting to help you grow from your initial use case to a comprehensive automated strategy.