Texting for HR & Internal Communications

Everyone in your family uses texts. Parents, grandparents, sons and daughters. And of course your employees text prolifically. Now, every organization is partaking of this power tool for their employee communications. SMS Marketing Services’s automations tools go beyond simple mass texting by targeting employees and automating manual chores for your team.

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Use Cases

SMS Marketing Services uniquely allows you to automatically create targeted distribution lists based on employee interests, click-through behavior, and demographics, so each message is highly relevant to the recipient.

  • Schedule targeted messages for company memos, benefits announcements, or onboarding reminders.
  • For part-time employees, schedule and confirm shift hours and find coverage quickly.
  • Text-enable your landline phone number to engage in two-way conversations with employees for sensitive topics such as incidence reporting or personal time off.

SMS Marketing Services makes sending important HR announcements such as policy updates, key memos, and even critical alerts more effective.

  • Solicit employee feedback via SMS surveys, which boast a 50% response rate.
  • Send birthday and work anniversary MMS messages to your employees that include pictures, videos or mobile e-cards.
  • Create fun and interactive presentations by asking employees to text their questions or answers to a big screen.

SMS Marketing Services’s platform is perfect for sending employees benefits information and ensuring that the messages are read.

  • Schedule targeted reminders benefits re-enrollment deadlines.
  • Communicate via two-way texting to answer employee benefit questions.
  • Send employees reminders across email, text, and voice for important paperwork or tax deadlines.

Faster Recruiting

SMS Marketing Services is also used as a powerful recruiting tool, filling openings
faster with more qualified candidates. Learn more

Lifecycle Engagement

With SMS Marketing Services’s texting solution, you can automate your text messaging with employees and ultimately help them more effectively and with less effort. Here’s how:

01

Create a mobile keyword to advertise to your employees, allowing them to opt-in for information about benefits enrollment or employee clubs (e.g.: fantasy football).

02

Send reminders and get RSVPs from employees for open enrollment meetings.

03

Send meeting information with an embedded link via an email or text. For those that do not click, send follow-up reminders.

04

Answer questions from employees about benefits by engaging in two-way, landline texting using your HR department’s phone number, so they don’t risk playing phone tag or having their emails buried.

05

Automatically send a reminder to bring documentation to submit to HR a week before the deadline.

06

Send SMS surveys to employees to get feedback.

07

Automatically answer common employee questions with our intelligent Text Bot.

More Advantages

Omni-Channel

Send messages via SMS, MMS, email, social media, and voice, all from our integrated platform.

Enterprise

Maintain control and consistency across your multiple employees, departments, or locations.

Integrations

Have the software you already use send text messages or synchronize contacts without having to program it all yourself.

Service

We offer unmatched 365-day support, along with consulting to help you grow from your initial use case to a comprehensive automated strategy.